Privacy Policy

Real Deal HVAC Inc. respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, call us, request HVAC service, request a quote, or respond to one of our online ads.

Information We Collect

We may collect personal information that you choose to provide, including:

• Name
• Phone number
• Email address
• Home address or service address
• City or service area
• Details about your HVAC system
• Service request details
• Preferred appointment time
• Financing inquiry details, if applicable
• Messages or notes submitted through our website forms, ads, or communication channels

We may also collect basic website and advertising data, such as page visits, ad clicks, form submissions, phone button clicks, device information, browser information, and general location data.

How We Use Your Information

Real Deal HVAC Inc. may use your information to:

• Respond to your service request or quote request
• Contact you by phone, text message, or email about your inquiry
• Schedule HVAC service, installation, repair, or maintenance
• Provide information about AC replacement, furnace replacement, HVAC financing, warranties, promotions, and related services
• Improve our website, advertising, customer service, and business operations
• Track website and ad performance
• Follow up with customers who requested information
• Comply with legal, safety, and business record requirements

Online Advertising and Tracking

Real Deal HVAC Inc. may use advertising tools such as Meta Pixel, Google Ads, Google Analytics, and similar technologies to understand how visitors interact with our website and ads.

These tools may help us measure page views, form submissions, phone clicks, ad performance, and general website activity. Advertising platforms may use cookies, pixels, or similar technologies according to their own privacy policies and settings.

Meta and Facebook Lead Forms

If you submit your information through a Facebook or Instagram lead form, Real Deal HVAC Inc. may receive the information you provide through that form. We use this information to contact you about your HVAC inquiry, quote request, financing request, or service request.

Sharing Your Information

Real Deal HVAC Inc. does not sell your personal information.

We may share information only when needed to operate the business, including with:

• Website hosting providers
• Advertising platforms
• Customer relationship management systems
• Scheduling or communication tools
• Payment or financing related providers, if applicable
• Service providers who help us manage leads, customer communication, or business operations
• Legal or regulatory authorities if required by law

We only share information when it is reasonably necessary for the purpose it was collected or as required by law.

Consent

By submitting a form, calling us, clicking an ad, requesting a quote, or contacting Real Deal HVAC Inc., you consent to us collecting and using your information for the purposes described in this Privacy Policy.

You may withdraw consent or ask us to stop contacting you by contacting us directly.

Data Retention

We keep personal information only as long as reasonably necessary for customer service, quote follow up, business records, legal requirements, advertising measurement, and operational purposes.

How We Protect Your Information

We use reasonable safeguards to protect customer information from unauthorized access, loss, misuse, or disclosure. However, no website, form, or online system can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact Real Deal HVAC Inc. to request access to your personal information, ask for corrections, or ask questions about how your information is used.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact Real Deal HVAC Inc. through the contact information listed on our website.

Real Deal HVAC Inc.
Website: https://realdealhvacinc.com